I had a talk with 5 SaaS founders and hey, I pulled some real-time ideas that are worth something reasonable for a startup. TLDR: This is a conversation and not a lecture. After a very long talk with these founders, these three sectors have to be monitored closely.
User Onboarding Management
First impression = everything. If users don’t get value fast, they churn. Automating onboarding moments either by manpower or tools (tools idea - Userflow, Appcues, or Chatim).
Billing & Subscription Management
Revenue leaks are real (One of them told me this lol). You just can’t manually chase down failed payments or upgrade requests - it’s suicide. This can also ensure money flows even while you’re sleeping.
Analytics & Product Usage Monitoring
You won’t grow if you don’t measure. Some tools help you see what features users love, where they drop off, and how to improve activation and retention (tool idea - Mixpanel, Heap, or Amplitude).